You cannot change the term of an ongoing subscription. Would you like a different term? Then first cancel your current subscription and subsequently request a new subscription with the desired term. This means entering into a new fixed term, which your employer must approve again.
- Log in to my.epassi.nl using the email address we have on record.
- Go to your subscription and select "Cancel subscription". You can only cancel in accordance with the fixed term and the notice period (the current month plus one ongoing subscription month).
- Wait 1–2 working days after cancelling, then request a new subscription using your employer’s access code.
- Can’t remember the code? Complete the employer check at epassi.nl/werkgeverscheck.