Submitting an expense in the Epassi app

  • Updated

With an expense you use your budget for something outside the app, such as your own gym or a course. Your employer decides which costs you can expense.

  1. Go to Home > New request > Expense.
  2. Choose the budget.
  3. Enter the amount and a description.
  4. Upload an invoice, contract or bank statement as a PDF.
  5. Check your IBAN and submit the expense.

Status and rejection

You can find the status of your requests under Home > My requests. Your employer reviews these requests; if one is rejected, the reason is shown there. Questions about the decision go to your employer, for example your HR department.

When do you get paid?

  • Sports expense: Epassi pays out within 1 working day after approval.
  • Other expenses: your employer pays out via your salary, usually with the next salary payment. Your payroll department decides the exact moment.

I get "Something went wrong"

  • Is the expense amount higher than your available budget? Reduce it to your balance.
  • Is your attachment a real PDF? A photo renamed to .pdf does not work.
  • Still not working? Send us a screenshot.

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