Your privacy rights: requesting or deleting your data

  • Updated

Under the GDPR you have the right to know which personal data we process about you, and to have it deleted. This is how you submit a request:

Requesting your data (right of access)

  1. Send an email to privacy@epassi.nl from the email address you are registered with at Epassi.
  2. State that you would like to receive an overview of your personal data.
  3. We will confirm your request and send you the overview within one month.

Deleting your data (right to erasure)

  1. Send an email to privacy@epassi.nl from the email address you are registered with at Epassi.
  2. State that you would like your account and data to be deleted.
  3. We will delete your account and data within one month and let you know once it is done.

Good to know

  • We ask you to submit the request from your registered email address so we can be sure it comes from you. If that is no longer possible, we will ask you to confirm your identity in another way.
  • After deletion you can no longer use your budget, vouchers or running subscriptions. Use or cancel them first.
  • Some data must be kept longer by law, for example for financial records. We delete that data as soon as we are allowed to.
  • As long as you work for your employer, they can add you again. We also depend on your employer to stop sending your data to Epassi.
  • Want to correct something in your data? See Changing your email address, name or IBAN in the Epassi app.
  • You can read more about how we handle your data in our privacy statement: https://www.epassi.nl/privacy-policy.

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