With Swapfiets you have a bike for a fixed monthly fee, including maintenance. The app shows which subscriptions you can choose.
How to sign up
- Choose Swapfiets in the app and confirm. The amount is deducted from your budget straight away.
- You will receive an email with the next step.
- No Swapfiets yet? Create an account through the link in the email and request your bike.
- Already have a Swapfiets? Fill in the switch form you received in the confirmation email. The switch takes effect on the 1st of the next month. Swapfiets needs up to 5 working days, so fill in the form at least 5 working days before the end of the month.
Good to know
- Swapfiets cannot be paid partly from your budget and partly yourself. Your monthly budget must be at least as high as the subscription.
- You can't save up monthly budget or use one-off budget for Swapfiets.
Cancelling or changing
- Stopping completely: cancel with Swapfiets and return the bike. The notice period is 1 month and your cancellation is only complete once the bike is returned. Your budget is adjusted a month later. Want it sooner? Email us proof that you returned the bike.
- Paying yourself instead of with your budget: email us. We will switch your subscription to a private plan from the 1st of the next month.
- Leaving your job: you don't need to do anything. Your subscription is switched to a private plan and you keep the bike.
- Changed your mind after choosing Swapfiets in the app? Email us as soon as possible.