I can't get into the sports location. What should I do?

  • Updated

Does the location have an access gate? Then a staff member can let you in. Many locations have a special Workit QR code to get in: scan it or report to the front desk. Have your booking or check-in ready in the app.

Still not working, for example because your booking or check-in wasn't processed correctly? Contact us and we'll find out what's going wrong and help you on your way. Also check that you don't have an outstanding payment, as this may temporarily block your access.

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