Working out: booking and checking in
- How do I book or reserve a class? You book your workout in advance in the Workit app, before you go to the sports location. The app shows all...
- How does a walk-in and the QR code work? You use a walk-in for open facilities (such as open gym) or for classes you don't need to book in advance. ...
- How does checking in work? You check in in the Workit app, from 30 minutes before the start time until 30 minutes after the end of you...
- Checking in isn't working (GPS problem). What now? First check that you've given the app access to your GPS location; without that access, check-in doesn't wo...
- I forgot to check in or received a no-show fee. What now? Don't worry, we'll sort it out together. Contact us and tell us which class it was, and we'll remove the mi...
- How do I cancel a booking? You cancel a booked class yourself in the Workit app. Note: each sports location has its own cancellation p...
- The class is full. Can I join a waiting list? Each class has a limited number of spots available for Workit members. If a class is full, you unfortunatel...
- I can't get into the sports location. What should I do? Does the location have an access gate? Then a staff member can let you in. Many locations have a special Wo...
- Can I request a new sports location? Certainly! We're constantly expanding our network. Missing a particular sports location in the app? Let us ...
- My location isn't in the app. Why is that? If a location isn't in the app, it hasn't joined Workit (yet) or is temporarily unavailable. Our offering s...
- My sports location has closed or stopped. What now? Annoying when your regular place stops or closes. The good news with Workit is that you're flexible: with y...
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