Subscription, credits and payments
- How much does a Workit subscription cost? You choose from two subscriptions: Credits for € 35 per month (30 credits) and Unlimited for € 50 per month...
- How much discount or benefit do I get through my employer? The discount you get depends on the arrangements your employer has made with Workit, so the benefit differs...
- Which subscriptions are there and what's the difference? With the Credits subscription (€ 35 per month) you get 30 credits every month to spend freely at partner sp...
- How many credits does a class cost? How many credits a booking costs depends on the sports location and the type of class. When booking, the Wo...
- What happens to my unused credits? Have credits left at the end of the month? You can carry them over once to the next month. So you can have ...
- Can I buy extra credits? Yes. If you want to work out more than your monthly 30 credits allow, you can buy extra credits in the Work...
- Can I switch between the Credits and Unlimited subscriptions? Yes, you can switch subscription type every month. For example, if you find you work out just a bit too lit...
- Can someone else use my subscription? No, your Workit subscription is personal. Because you as an employee get a discount through your employer, ...
- Is my subscription renewed automatically? Yes, your Workit subscription renews automatically as long as you don't cancel. That way you can keep worki...
- When is my subscription charged? We send you a monthly invoice for your subscription. You can choose how to pay: by direct debit or via iDEA...
- Where can I find my invoice? You can find all your invoices in the Workit app under Invoices. There you'll see both open and paid invoic...
- A payment failed or I have an outstanding payment. What should I do? You can see an outstanding or failed payment in the Workit app under Invoices. First check that the account...
- What is an extra charge? For some classes or activities, the sports location asks for a small extra charge on top of your credits or...
- I've been charged twice or too much. How is that possible? Annoying if the amount charged doesn't seem right. Sometimes there's a logical explanation (for example a s...
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