Are you unable to exercise for an extended period due to illness or an injury? You can suspend your membership. A suspension lasts a minimum of 2 months and a maximum of 6 months. You can easily request a suspension yourself via my.epassi.nl. Your membership can be suspended a maximum of once per calendar year, and a suspension cannot be requested retrospectively.
- Go to my.epassi.nl and log in with the email address we have on record for you. Don't know your password? Create one via "Forgot password".
- Click on your membership and select "Pause membership".
- Select the date on which the pause starts and the date on which the pause ends.
- Click on "Pause membership" and attach the supporting evidence. The pause has been requested and will be processed.