You log in with the email address your employer has shared with us. Usually that is your work email.
- Download the app from the App Store or Google Play, or go to app.epassi.nl in your browser.
- Enter your email address.
- Choose how you want to log in. You will see the options that apply to your account: a login code by email, or your organisation's account (for example Microsoft or Google).
- Did you choose the login code? We will email you a 6-digit code. Enter it in the app. You will usually receive the code within a few seconds, but occasionally it can take a minute or longer.
Good to know
- The login code is valid for 10 minutes.
- You can only request a new code after 1 minute. Only the most recent code works.
- The login code is not the same as the company code. You only use the company code once, when you create your account. See Creating an Epassi app account with your company code.
- Has your employer enabled extra security (MFA)? Then the app will also ask you to confirm in your authenticator app.
Still not working? See I can't log in to the Epassi app for what to do in each situation.