Are you experiencing an issue with the app? Follow these steps:
- Update the app to the latest version.
- Close the app completely and open it again.
- Try the web version at app.epassi.nl.
- Try another internet connection, for example mobile data instead of your office wifi.
I'm missing a feature, for example Promos or expenses
Your employer decides which features you see. Missing something a colleague has? Ask your HR department whether it is part of your package.
Still not working
Send us a screenshot of what you see, and let us know whether you use the app or the web version. That helps us find the cause.