The Epassi app isn't working as expected

  • Updated

Are you experiencing an issue with the app? Follow these steps:

  1. Update the app to the latest version.
  2. Close the app completely and open it again.
  3. Try the web version at app.epassi.nl.
  4. Try another internet connection, for example mobile data instead of your office wifi.

I'm missing a feature, for example Promos or expenses

Your employer decides which features you see. Missing something a colleague has? Ask your HR department whether it is part of your package.

Still not working

Send us a screenshot of what you see, and let us know whether you use the app or the web version. That helps us find the cause.

Need support?

Open the chat and tell us who you are and what your question is about.