Change
- I want to upgrade my subscriptionPopular You can upgrade the intensity at any time, for example from once a week to unlimited exercise. You can arra...
- I want to go to a different gym, is that possible? Yes. First, you cancel your current BFNL subscription and then request a new subscription at your new gym l...
- I want to change sports location (within a chain) Switching to another location within the same chain is possible in most cases, although there are some exce...
- I have paid in advance, can I switch now? That depends on the reason why you paid in advance.Did you pay in advance because it allowed you to take ou...
- Switching during the fixed term Switching to another sports location during your fixed term is not possible. A corporate fitness subscripti...
- From when can I switch? Switching from a personal subscription to a corporate fitness subscription can usually be done quickly — of...
- I exercise with a discounted rate, can I keep that subscription? No, that is not possible. When switching to a subscription through Epassi, the current rates offered by the...
- I want to change sports location Is your sports location affiliated with Bedrijfsfitness Nederland? Then use the transfer service: your priv...
- I would like to report a death Has someone who had a subscription through Epassi passed away? You can report this to us. We understand tha...
- I remain with my employer but move to a different department. Will anything change with my subscription? No, in this case, nothing will probably change with your subscription. Do you work for a very large employe...
- I am changing employers, can I transfer my subscription? Your subscription cannot be transferred to a new employer. First cancel your current subscription, then app...
- Can I switch to a subscription that is not listed in the offer? You can only take out subscriptions that are listed in our offer. Is your desired subscription not included...
- I want to downgrade You can downgrade a subscription after the initial fixed term has ended. Would you like to see what options...
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