How can I cancel my corporate fitness subscription

You can cancel your subscription after the fixed term of 6 or 12 months, with a notice period of the current month plus one ongoing subscription month. You can arrange this yourself via my.epassi.nl or in the Epassi app. You will never pay for more months than the number of months your subscription has been active.

Please note: you can only cancel after the fixed term. Cancellation must be arranged through Epassi and not directly with the sports facility. The sports facility usually does not pass this on to us.

my.epassi.nl

1. Log in to my.epassi.nl using the email address known to us.
2. Click on "Overzicht abonnementen".
3. Click on the subscription you want to cancel.
4. At the bottom of the page, click on "Abonnement opzeggen".
5. Select the date on which you want to cancel from the dropdown menu.
6. Below that, choose one of the reasons why you want to cancel.
7. Click on "Abonnement opzeggen".

Epassi app (app.epassi.nl)

1. Open the app on your phone or go to app.epassi.nl.
2. Go to your profile and click on "Subscriptions".
3. Select the subscription you want to cancel.
4. Choose to cancel and select the desired end date.