Have you left your employer? Then your corporate fitness subscription must be terminated. It cannot continue through an employer you no longer work for.
You can arrange this yourself:
- Go to my.epassi.nl and log in using the email address we have on record for you. Don't know your password? Create one via "Forgot password".
- Click on your subscription and select "Cancel subscription".
- Select "left employment" as the reason.
Has your employer already notified us that you have left? We will then terminate your subscription in our system, in accordance with the applicable guidelines and agreements. You do not need to do anything else.
Do you receive the invoice for your subscription yourself? You may then be eligible for a credit note for the remaining unused period.